How to buy
Our dolls and toys can be ordered through our online shop and are made to order. Orders can take up to 6 weeks to be made depending on demand, however when standard items are in stock they are posted straight out. If you require your delivery earlier we can try to prioritise your order. All dolls and toys can be made bespoke in any colour combination you choose.
**Current lead time is 2 to 6 weeks**
*Please leave a note at checkout with any specific colour requests and dates you require your toys by.
Throughout the year we attend various event markets, market pre-orders and pick ups are available. This is a great way to save on postage and to ensure you are not disappointed by your favourite toy not being available at a market. Our range is constantly growing and its impossible to have every Miss Molly design at a particular market, so if you find something online you would like to pick up at a market let us know so we can make sure there is one available for you.
**Unfortunately we don’t do special orders and only sell our toys via our online shop and markets stall.
Unfortunately we only offer colour customising, not toy shapes or designs. However if you have a suggestion of a toy design you would like to see us make please pop us a message, we love to be inspired by our customers ideas. You never know your suggestion might become a new Miss Molly toy in the future.
How to Pay?
Online shop orders will be processed through PayPal.
If you would like to begin your order by paying a deposit instead of the full payment or to break your order into part payments please use the discount code LAYBY. We will send you a PayPal invoice where you can your pay anytime at your convenience within a maximum of 8 weeks. (Please note that any canceled orders will incur the 20% original deposit to be non refundable).
Our market stalls accept cash and card payments via Square.
Nationwide Australia Post delivery is $10 flat rate for all parcels. Postage times are variable, however allow 2 to 10 days depending on your delivery area.
We can upgrade postage to Express Post if you require. Please note that due to living in a rural area, express postage may take 2 to 3 days.
For our local customers of East Gippsland, toys can be picked up from our workshop in Bairnsdale. Please use the Discount Code LOCAL to save on shipping.
Due to our current shop platform our toys are only sold within Australia.
Refunds & Exchanges
Our intention is to create heirloom quality toys that will last generations. If your toy arrives with an issue we will certainly replace it. However we don't offer exchanges, so we advise that you make your choices carefully. We are here to answer any questions you may have about an item, so feel free to message us.
When you buy from us you are buying directly from the maker and designer, we keep our pricing structure low for all our customers, both across our online platform and at our market stalls. To continue to keep our prices affordable we don’t offer wholesale discounts to retail businesses, however if you are a retail business that would like to include Miss Molly’s toys in your shop you are welcome to purchase directly from us through our online shop.